Privacy Policy
Updated July 2019
This following document sets forth the Privacy Policy for the Harvest Culture website, www.harvestculture.com.au. Harvest Culture is committed to providing you with the best possible customer service experience. Harvest Culture is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
COLLECTION OF YOUR PERSONAL INFORMATION
Visitor Data
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.
Making a purchase
When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Site Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Customer Accounts
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your:
Billing and shipping address(es)
Details about your orders
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. The below functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
Name: Crum Type: Cookie Duration: Session Purpose: Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.
Name: RecentRedirect Type: Cookie Duration: 30 minutes Purpose: Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
Name: CART Type: Cookie Duration: 2 weeks Purpose: Shows when a visitor adds a product to their cart
Name: hasCart Type: Cookie Duration: 2 weeks Purpose: Tells Squarespace that the visitor has a cart
Name: Locked Type: Cookie Duration: Session Purpose: Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
Name: SiteUserInfo Type: Cookie Duration: 3 years Purpose: Identifies a visitor who logs into a customer account
Name: SiteUserSecureAuthToken Type: Cookie Duration: 3 years Purpose: Authenticates a visitor who logs into a customer account
Name: Commerce-checkout-state Type: sessionstorage Duration: Session Purpose: Stores state of checkout while the visitor is completing their order in PayPal
Name: squarespace-popup-overlay Type: localstorage Duration: Persistent Purpose: Prevents the Promotional Pop-Up from displaying if a visitor dismisses it
Name: squarespace-announcement-bar Type: localstorage Duration: Persistent Purpose: Prevents the Announcement Bar from displaying if a visitor dismisses it
Name: ss_sd Type: Cookie Duration: Session Purpose: Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions.
Name: Test Type: Cookie Duration: Session Purpose: Investigates if the browser supports cookies and prevents errors.
Name: squarespace-likes Type: localstorage Duration: Persistent Purpose: Shows when you've already "liked" a blog post.
Name: CHECKOUT_WEBSITE Type: Cookie Duration: Session Purpose: Identifies the correct site for checkout when checkout on harvestculture.com.au is disabled.
Analytics and performance cookies are used on this site, as described below. We use analytics cookies to view site traffic, activity, and other data.
Cookie Name: ss_cid Duration: 2 years Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site
Cookie Name: ss_cvr Duration: 2 years Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site
Cookie Name: ss_cvisit Duration: 30 minutes Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site
Cookie Name: ss_cvt Duration: 30 minutes Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site
Cookie Name: ss_cpvisit Duration: 2 years Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site
Cookie Name: ss_cookieAllowed Duration: 30 days Purpose: Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies
SHARING OF YOUR PERSONAL INFORMATION
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Harvest Culture takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
USE OF YOUR PERSONAL INFORMATION
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Order & Account Emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a Customer Account
Your Customer Account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Abandoned Cart Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your Customer Account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email. The email will link back to this website, where you can pick up where you left off and complete your purchase.
Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
CHANGES TO THIS PRIVACY POLICY
Harvest Culture reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
ACCESSING YOUR PERSONAL INFORMATION
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Harvest Culture reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
CONTACTING US
Harvest Culture welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us at team@harvestculture.com,au.